Cresco.aiCresco.ai

Privacy Policy

Last updated: December 2024

1. Introduction

Cresco.ai is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Data Controller

Cresco.ai is the data controller responsible for your personal data.

For privacy-related inquiries, contact us at privacy@eucresco.com

3. Data We Collect

We collect the following types of personal data:

  • Account information: email address, password (encrypted)
  • Profile information: name, company name, business type, business address
  • Business documents: files you upload for AI analysis
  • Usage data: how you interact with our platform
  • Payment information: processed securely by Stripe (we do not store card details)

4. Legal Basis for Processing

We process your data based on the following legal grounds under GDPR Article 6:

  • Consent: When you agree to our Terms of Use and consent to document processing
  • Contract: To provide our services and fulfill our contractual obligations to you
  • Legitimate Interest: To improve our services and protect against fraud

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time through your profile settings.

6. Your Rights Under GDPR

Under the GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Data Portability: Request your data in a portable format
  • Right to Object: Object to processing of your personal data

7. Data Deletion

You can delete your account and all associated data at any time from your Profile page. This action is permanent and cannot be undone.

8. Third-Party Data Processors

We share your data with the following trusted service providers:

  • Google (Gemini AI, reCAPTCHA, Analytics) - for AI analysis and platform security
  • Stripe - for secure payment processing

9. Contact Us

For any privacy-related questions or to exercise your rights, contact us at privacy@eucresco.com

You also have the right to lodge a complaint with your local data protection authority.